by solution25 | Compatible with Shopware 6
Increase revenue & improve conversion rates With real-time monitoring and fast conversion into orders, missed opportunities quickly become completed sales. The Abandoned Cart Saver for Shopware lets you track, manage and recover abandoned baskets from logged-in customers.
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The Abandoned Cart Saver increases your shop’s conversion rate by turning abandoned baskets into completed orders. You also get practical tools for managing lost sales, and your customers can complete their purchases without hassle. We support Shopware merchants across the UK with setup and configuration.
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The plugin automatically saves a basket when a logged-in customer leaves the checkout without completing their order. Capture happens in real time with no manual steps. All abandoned baskets appear immediately in the Orders section of the Shopware admin dashboard, where your team can see what was left, by whom and when.
No. Capture requires a logged-in customer, because the basket has to be linked to a known customer record. Anonymous guest baskets cannot be reliably attributed to a contact without an email address. If you also want to recover guest baskets, combining this plugin with an email marketing integration such as Listrak or Optimizely Campaign, which can capture an email address at an earlier checkout step, gives broader coverage. For UK shops, bear in mind that reminder emails count as direct marketing under PECR, so make sure the right consent or soft opt-in is in place.
In the abandoned baskets view in the admin, a single click converts the saved basket into a full order. Items, quantities and customer details are all carried across automatically. This is particularly useful for B2B shops or high-value orders, where someone from your sales team may want to follow up with the customer directly and then complete the order on their behalf.
Yes. The plugin includes a configurable time limit that determines when a basket is considered abandoned. You set it in the plugin settings to match your shop’s typical behaviour. A shorter window gives you earlier visibility but may flag baskets from customers who are still browsing. A longer window filters for genuinely inactive baskets and reduces noise in your dashboard.
It is available in the Shopware Store at store.shopware.com. Search for "Abandoned Cart Saver" by solution25. For setup questions, or to discuss how to combine it with your existing email marketing tools, contact solution25 at info@solution25.com or call +49 421 438 1919-0.