Imagine running your online store and seeing that little “5 stars” badge next to each product—only those stars aren’t fabricated. They’re real words, photos, and videos from actual customers who’ve tried your products and want to share their thoughts. That’s the power of customer reviews: they transform your digital storefront from a solo monologue into a vibrant conversation. Yotpo steps in as the platform that captures these genuine voices, showcases them beautifully, and turns browsers into buyers.
Yotpo isn’t just about collecting stars and quotes; it’s about weaving authentic stories into every page of your store. With features that go beyond text—think videos of unboxings, Q&A threads where shoppers help each other, and automated newsletters that politely nudge happy customers for feedback—Yotpo gives you everything you need to let your community speak for your brand. Best of all, you manage it all from a single dashboard, and with a few clicks, you can embed dynamic widgets into your Shopware theme so that fresh feedback appears exactly where shoppers need reassurance.
At its core, Yotpo is your go-to platform for gathering, managing, and displaying user-generated content. Here’s a deeper look at what it brings to the table:
All these powerful tools live together in one intuitive dashboard. Within minutes of setting up, you can drag and drop beautifully styled widgets into your Shopware theme—no coding wizardry required. Your storefront instantly feels more alive, more trustworthy, and more engaging, because behind every “Buy Now” button is the authentic voice of someone who’s already taken the plunge.
cd /path/to/your/shopware
composer require yotpo/shopware6-plugin
bin/console plugin:refresh
bin/console plugin:install --activate YotpoReviews
bin/console cache:clear
Heads-up: If you don’t see Yotpo in the plugin list, hit
bin/console plugin:refresh
again—sometimes Shopware needs a second nudge.
yotpo.js
and a
<div class="yotpo…">
placeholder.<div class="yotpo bottomLine" data-product-id="{{ product.id }}"></div>
Feel free to tweak fonts and colors in Yotpo’s On-Site Widgets editor, or override with your own CSS if you’re feeling fancy.
Most of these extras live in Yotpo’s paid tiers, but even just a taste of loyalty rewards can supercharge engagement.
| Issue | Solution |
|---|---|
| Widget Missing | Plugin disabled, wrong API key, or JavaScript errors—open your browser console and double-check everything. |
| No New Reviews | They might be stuck in moderation, or you need to wait a couple hours for the sync. |
| Email Troubles | Check your spam folder, confirm your mail templates, and make sure your SMTP settings are solid. |
| Duplicate Displays | Look for leftover manual snippets in your Twig templates. |
| Styling Conflicts | Inspect with DevTools—sometimes your theme’s CSS wins and hides Yotpo’s widgets. |
Q: Can I restyle Yotpo’s widgets?
Yes—jump into On-Site Widgets → Editor in Yotpo, or drop in your own CSS in the Shopware theme.
Q: Multilingual store?
Turn on Multilingual Widgets in Yotpo and set up separate email templates per language. For totally separate storefronts, you can even run multiple Yotpo accounts.
Q: What about old reviews?
Format them into a CSV (with product IDs, ratings, text, names) and import via Yotpo’s tool. If you’ve got thousands, Yotpo support can lend a hand.
Q: Leaving Yotpo—how do I keep my data?
Before canceling, export every review to a CSV. You can then migrate them to another platform or embed them in a static page.
Q: Will my stars show up in Google?
Absolutely—enable Rich Snippets in Yotpo’s settings, and Google will display your product stars in search and ads.
