Efficiency and scalability are essential in a modern high-paced eCommerce realm. Selling through various channels, stock distribution in different warehouses, and coordinating customer orders physically are tedious tasks — not to mention when your business expands.
Plentymarkets is a powerful and cloud ERP that replies to these issues by streamlining all of your sales environment. It integrates inventory, order, shipping, customers and integrations to markets to one platform. Plentymarkets supports variations automatically, eliminating spreadsheets and systems in silos, and leaving complex automation between front-end selling and back-end fulfillment.
This guide will take you through all the steps — installing and configuring the plugin, testing orders, troubleshooting common problems and going live and keeping best practices. All the stages have example screenshots to visualize the instructions.
Plentymarkets is a lot more than inventory software. It is an all-in-one (eCommerce) ERP, i.e. Enterprise Resource Planning specialized in the context of online stores. Traditional shop systems are perfect at the front end of the business making sales, but in the serious or back end of the business, Plentymarkets does the work:
What makes Plentymarkets perfect to eCommerce stores:
Prior to realizing the integration, you should ensure that a number of prerequisites are in place; these prerequisites are both technical and organizational.
The installation process is a bit different in each of these shop systems; this is an example of the Shopware one.
Enter to Shopware Admin → Go to Extensions → My extensions or to the official Shopware Store. You must find the extension to Plentymarkets, called Plentymarkets Connector (or something similar) and download the ZIP pack.
Make sure the version of the plugin is compatible to your Shopware version — e.g. v2.3.1 with SW 6.4+ or v3.x with SW 6.5+. Do not mix up the incompatible versions.
https://your-shop.com/plentymarkets/sync?token=xyz
).| Issue | Solution |
|---|---|
| Connection Errors | “Invalid Token” or 401 Unauthorized → Check permissions and that you’re pasting the entire token string (no spaces). |
| Data Sync Fails | No products synced → Verify field mapping for SKU and identifier uniqueness. Make sure product is active. |
| Stock Discrepancies | If not syncing, check if inventory sync is enabled. Confirm warehouse code matches in plugin settings. |
| Shipping & Tracking Issues | Verify plugin ship-event listener is enabled. Confirm tracking code format and provider mapping. |
| Caching Problems | Clear Shopware cache after plugin configuration. Check if Varnish or Redis caches need flushing. |
| Question | Answer |
|---|---|
| What should be done when the connection is lost because the plugin updates? | Backup settings before update. If it breaks, roll back to the old version and restart setup. |
| Is it possible to run several shops with one account in Plentymarkets? | Yes — set up more API users per shop and give different warehouses and price groups. |
| What is done with returns? | Start returns under your shop account → synchronize the returns with Plentymarkets. Set up the reason of returns and refund logic in Setup → Order Returns. |
| What image and expenses are there? | Plentymarkets provides feature-based tiered pricing based on orders processed. It might be license and transaction fees. Confirm pricing in your backend. |
| What do I do with partial delivery? | Plentymarkets supports partial picking and shipment tracking. Pick the items you want and ship them individually. |
