Gathering real customer reviews can change the way shoppers see your store by creating genuine connections, building confidence and driving more sales. REVIEWS.io helps you capture honest opinions, showcase star ratings across your site and even collect engaging video testimonials from delighted customers.
In this guide, you will learn every step needed to integrate REVIEWS.io with your Shopware store. Whether this is your first time adding customer feedback tools or you want to enhance an existing setup, the clear instructions here will walk you through installation, configuration and customization to fit your unique brand.
Along the way, you will discover tips to make review requests stand out, ways to display ratings that catch the eye and options to highlight video stories that bring your products to life. Each section focuses on practical actions so you feel confident at every stage of setup.
By the end of this guide you will have a fully working REVIEWS.io integration that turns customer feedback into your store’s strongest advocate and fuels steady growth for your business.
Reviews.io is a customer review platform that helps online businesses collect, manage, and showcase customer feedback. It offers tools to gather both Company and Product Reviews, along with features like video testimonials, review collection automation, on-site widgets, and social proof integrations.
The platform is built to improve customer trust and boost conversions through authentic feedback – all while giving you control over how and where reviews are displayed.
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You must have an active Reviews.io account. You can sign up for a free trial or use an existing account by visiting reviews.io.
Ensure the account has API access enabled (required for most integrations and automations). A Business plan is typically required for advanced features like widgets, automation flows, and Google syndication.
You can install the Reviews.io plugin from either:
Group 1, Grouped object
Group 1, Grouped object
Use the Product Review Widget and place it in the
product-detail.html.twig
template or via a CMS block. Ensure the product SKU is passed to Reviews.io for accurate mapping.
Use the Review Carousel or Floating Badge widget and add the widget block to your homepage or custom landing pages.
In Reviews.io Dashboard, go to Integrations > Google Rich Snippets and enable the JSON-LD snippet for product/service reviews. Embed the code into your theme (e.g., in
base.html.twig
or
footer.html.twig
) and use Google’s Rich Results Test to validate.
A: Double-check your API Key and Store ID, and ensure the Shopware server allows external API requests.
A: Reviews.io does not allow removing legitimate reviews, but you can use moderation rules to filter visibility.
A: Your Reviews.io plan covers invitations. SMS requests may incur additional fees.
A: Structured data snippets enable star ratings to appear in search engine results, increasing CTR and visibility.
Bringing REVIEWS.io into your Shopware store changes how you connect with your customers. Genuine feedback becomes part of every product page, your store climbs higher in search results and gathering new reviews happens automatically. Customizable widgets, email and SMS invitations along with robust moderation tools let you present each review in a way that strengthens your brand and persuades new shoppers.
Work through each setup step with care and revisit this guide whenever you need a quick solution. When everything is live, authentic customer voices will fuel deeper engagement, boost your sales and create lasting loyalty.
